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When your car needs a service, its annual MOT, or other work doing, you want to know that you’ll be in the hands of trusted professionals, and using a reputable service. As we’ve been in the industry for 28 years, and are a local, family-run car garage business, we can offer the services you require, and with all work fully guaranteed, so you’ll have full peace of mind. With vast experience of all types of vehicles, whether you drive a car or a van, we’ve got you covered. Because we’re an independent small business, we offer great rates when compared with the cost of work at the larger dealerships- and a friendlier service, too! And because we’re family run, we really care about our customers: our reputation is built on our results. Our car repair and diagnosis services include:
Ideal if you need a touch-up due to wear and tear, or after an accident, our garage offers mechanical repairs from fully qualified and trusted professionals.
With a check up of key engine components and an oil change as well as a top up of your washer fluid, break fluid, steering fluid and anti-freeze, we’ll give your car the TLC it really needs right here in Cardiff.
A legal annual requirement for vehicles over 3 years old, it’s essential you get your MOT done both for your own safety and to avoid the £1,000 fine for non-compliance. We’re an approved MOT centre, so we can take the worry off your mind.
If your clutch needs testing, repairing, or replacing (or you’re worried that it might) we’re the people to come to. If you’re hearing strange sounds when you’re changing gears, or something else doesn’t feel quite right, come to us and we can effectively diagnose and fix the problem for you.
Having car problems and need a professional mechanic to check them out for you? Come to our garage. Contact us if you see warning signs, i.e ABS, ESP or Engine Management Lights.
We offer a full car breakdown service in the Cardiff and South Glamorgan areas, so if your car won’t start, you’ve had a collision, or you’re stuck at the side of the road, we can help you out within the local area.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 029 2049 0212 , write to us at:
Gary Pinkard Vehicle Repairs,
24 Russell Street,
Or email us at [email protected] and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.