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What To Do When Your Car Breaks Down

Red warning triangle with a broken down car

Breakdown recovery should be about providing relief to a stressful situation, not adding to it. That’s why at Gary Pinkard Vehicle Repairs we strive to provide an efficient and stress-free service to those stuck at the roadside.

Sometimes it’s difficult to know what to do when it happens, or who to call. As a result, we’ve put together a little guide to help direct you when your car breaks down.

Health & Safety During Breakdown Recovery

Cars can be fixed and replaced. You, however, cannot. That’s why the first priority of any roadside breakdown is maintaining strict health and safety protocols.

If possible, you should exit from the passenger side of your vehicle, and it’s advised to remain outside your car at all times – no matter how cold it is.

car recovery cardiff south wales

All responsible road users are asked to carry a breakdown kit within their vehicle. This usually consists of some basic quality of life equipment like torches, high vis jackets etc.

But it should also contain a warning triangle and mini cones for you to place behind your car. This helps traffic to see you from a safe distance and adjust their movement accordingly. Additionally, it makes you easy to find for breakdown recovery.

How TO Find Reliable Breakdown Recovery

woman at side of road calling for breakdown recovery

Above all else, breakdown recovery should be there to improve the situation and help you when you need it most. A feeling of trust and prioritising health and safety should be first and foremost for any recovery.

This service is a direct reflection of the auto repair centre. A great roadside recovery will always have your best interests in mind. Additionally, the tow truck should be licensed and able accommodate all kinds of vehicles, from vans and cars to motorhomes.

At Gary Pinkard Vehicle Repairs, our breakdown recovery service strives to make our customers feel safe and secure whilst we tow your vehicle back to our repair centre. Your comfort is paramount to us.

What to do After Breakdown Recovery

After the worst is over, you’ll probably wonder what to do next. First of all, your mechanic should put you at ease with a transparent and well communicated explanation of their next steps.

They should make an offer to arrange your transport home. Make sure you share your contact details with them so they can update you on their progress with your vehicle.

As well as this, a free quote needs to be provided before any work is carried out, so that you’re aware of the cost and timeframe.

calling for breakdown assistance

Contact Gary Pinkard Vehicle Repairs if Your Car Needs Recovering

As a Which Trusted Trader, we pride ourselves on safe and secure breakdown recovery, along with a fantastic service and quality of work to keep your vehicle on the road for years to come. If you choose us, we’ll provide you with all these qualities, along with competitive prices from a repair centre with over 10 years of experience.

Get in touch today for more information.


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